A technology that lets machines understand human voice or written text, available on phones and the web. Ask us how IM Virtual Agents powered by NLU can improve customer experience.
Comunicato stampa congiunto con Interactive Media Articolo giornale Adige 15-06-10 Sistemi Servizi Interattivi Comunicato Stampa IM 23/12/2010
Contact Center INPS-INAIL Gli Agenti Virtuali nei Contact Center Intervista Prof. Riccardi - Università di Trento Speech Diving 2011 Semantic Valley Kick Off 2011Semantic Valley Kick Off 2011. How to create an ecosystem that generates innovation.
Agenti Virtuali conversazionali Cloud Computing Trento RISE HLT Research AreaLive keywords extraction from call
The aim of this call is to give a vision of how our solution can extract keywords and concepts from a live call and push information to a call-center agent or directly to the caller
Give to users access to INPS data using different channels, integrating many input channels (web, voice, web services)
IM Service Lab Srl, with other companies of Trentino area, is involved in the research activities of HLT (Human Language Tecnology) in Trento RISE.
The new IM Service Lab website is online!
Interactive Media founded the IM Service Lab in March 2010. The IM Service Lab develops voice, multimodal and biometrics solutions for Information Technology and telephony applications – customer service, help desk,
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