NATURAL LANGUAGE UNDERSTANDING

A technology that lets machines understand human voice or written text, available on phones and the web. Ask us how IM Virtual Agents powered by NLU can improve customer experience.

Contacts

IM Service Lab s.r.l.
+39 0461 924374
www.imservicelab.com
mailto:info@imservicelab.com

Sede legale e operativa:
Corso 3 novembre 132
I-38100 Trento TN IT

Demo

Live keywords extraction from call

The aim of this call is to give a vision of how our solution can extract keywords and concepts from a live call and push information to a call-center agent or directly to the caller

Web video agent

Give to users access to INPS data using different channels, integrating many input channels (web, voice, web services)

News

IM Service LAB and Trento RISE

IM Service Lab Srl, with other companies of Trentino area, is involved in the research activities of HLT (Human Language Tecnology) in Trento RISE.
 

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IM Service Lab website

The new IM Service Lab website is online!

Foundation of IM Service LAB

Interactive Media founded the IM Service Lab in March 2010. The IM Service Lab develops voice, multimodal and biometrics solutions for Information Technology and telephony applications – customer service, help desk,

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